Canada

See below for information about Provinces and Territories.

Last Updated: 9 February 2017 – Updated to reflect the latest information.

Policy on Communications and Federal Identity

Date enacted: 2016
Responsible Entity (Agency, Ministry, etc.):
- Treasury Board
Type: Mandatory policy
Scope: Government
Web only: no
WCAG Version Used: WCAG 2.0
Relevant Standard:
- Standard on Web Accessibility
  Requires WCAG 2.0 Level AA and all conformance criteria. Exceptions: Text alternatives for complex maps under 1.1.1 Non-text content, 1.2.4 Captions (Live), and 1.2.5 Audio Description for pre-recorded video unrelated to health and safety.
Relevant Documents:
- Guidance on implementing the standard on web accessibility

Date enacted: 2017
Responsible Entity (Agency, Ministry, etc.):
- Accessibility Directorate
Type: law, Recommended policy
Scope:
Web only: no
WCAG Version Used: none
Relevant Standard:
- Customer Service Standard Regulation
  - French: Règlement sur les normes de service à la clientèle (français)

Date enacted: 2005
Responsible Entity (Agency, Ministry, etc.):
- Accessibility Directorate of Ontario
Type: law,
Scope:
Web only: yes
WCAG Version Used: WCAG 2.0,
Relevant Standard:
- O. Reg. 191/11: INTEGRATED ACCESSIBILITY STANDARDS
  Integrated accessibility standards -- includes online and real-world accessibility requirements
Relevant Documents:
- How to make websites accessible
  Guidance document